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Decathlon

  • Category

    Retail
  • Year

    2020
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For merchants in the retail industry, one of the top challenges is to rapidly process transactions in peak hours as demanded by tourists, shoppers, and buyers, whether online or offline, who look for a good bargain, have little time to spare, and expect the best shopping experience. More importantly, the payments from these transactions have to be processed with accuracy, precision, and speed without compromising the service quality, customer satisfaction, and their reviews and comments towards the merchants.

You can add value-added components to the original POS system, so you don’t need to abandon the original system and spend more time setup and learning.  Provide customers with diversified payment options, allowing consumers to make faster decisions about placing orders.

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Decathlon, a French sporting goods retailer in Hong Kong, is a merchant that provides self-serve kiosk machines for customers to check out with electronic payment options, e.g. credit card. This saves their cashier manpower and speeds up the checkout process.

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