CASE STUDY: De’Longhi
BBMSL E-Payment Resolves Pain Points for Retailers, Improves Customer Experience to Boost Sales
The adoption rate of electronic payment is gradually increasing. Many retail businesses are transforming digitally to meet market demands and provide customers with positive consumption experiences. Through BBMSL’s offline payment solutions, the payment process is simplified and merchants are helped to efficiently manage orders and receipt data, optimize customer shopping experiences, and greatly improve sales and customer satisfaction, allowing merchants to focus on business development.
Fast onboarding
Fast approval speed, without needing to re-apply every time.
Support pop-up store
High mobility. Accept payment anywhere, anytime.
Diverse payment preferences
Meet the needs of both local and overseas tourists
Challenge 1: No Existing Payment Solution
De’Longhi usually conducts roadshows in department stores and relies on their payment system.
Solution 1: Fast Onboarding
We streamlined the application process with fast approval, which gets pop-up stores approved and operational quickly, minimizing the time it takes to start accepting payments.
Challenge 2: Traditional Systems Take Time to Install
Merchants often open pop-up stores in different locations, and traditional payment system installation takes time.
Solution 2: High Mobility
BBMSL payment terminals allow payments to be completed in front of customers anytime, anywhere – conveniently and quickly.
Challenge 3: Expand Customer Base
Foreign tourists may not necessarily use cash payments, and e-payment can meet their needs.
Solution 3: Diverse Payment Preferences
BBMSL payment termainals accept both local and foreign credit cards and e-wallets, allowing customers to choose their preferred payment method. Foreign tourists can pay with overseas credit cards, meeting the needs of both local and overseas customers.
“The payment terminal application process is fast and simple, with quick follow-up by the team. E-payment have greatly increased customer satisfaction and improved our sales!”
BBMSL E-Payment Resolves Pain Points for Retailers, Improves Customer Experience to Boost Sales
The adoption rate of electronic payment is gradually increasing. Many retail businesses are transforming digitally to meet market demands and provide customers with positive consumption experiences. Through BBMSL’s offline payment solutions, the payment process is simplified and merchants are helped to efficiently manage orders and receipt data, optimize customer shopping experiences, and greatly improve sales and customer satisfaction, allowing merchants to focus on business development.
De’Longhi
De’Longhi is an international home appliance brand that is committed to providing innovative home appliances for home comfort, home care and kitchen appliances. Its coffee machine series is especially popular, allowing customers to experience the ultimate enjoyment of refined home living.
industry
Retail
location
Hong Kong
BBMSL credit card machine is easy to use! Since switching to BBMSL’s e-payment solution, the payment process is faster and more stable. The wireless device allows me to accept payments even in the corner of my store, making it convenient for both staffs and customers and providing a better dining experience!
Jenny
Coffee Shop Owner
More and more people are using e-payments these days, and since installing the BBPOS* maching, I can accommodate customers with the different payment habits. My business has even seen a 20% increase! (*BBMSL was previously known as BBPOS MSL)
Jennfier
Flower Bouquet Owner
BBMSL system can be integrated with the existing restaurant system, eliminating the need for re-adaptation. The portable card machine can be used anywhere in the store, improving security by allowing transactions to be completed in front of customers.
Juno
Restaurant Manager
I’ve been using your payment terminal service for 3 years and it has made a huge difference in terms of efficiency and cost-effectiveness. The transaction fees are very low and the process is quick and easy.
Mr. Chan
Restaurant Owner
As an accountant, I love the comprehensive reporting features offered by BBMSL. It makes it easy to keep track of all my clients’ transactions and generate accurate financial reports.
Christy
Accountant
BBMSL has helped me save time and money. The process is simple and the customer support is always available to answer any questions. I highly recommend it to any business owner looking to stramline their payment process.
Angus
Retail Store Manager
A straightforward and user-friendly wireless payment terminal. It is easy to guide my experienced staff effortlessly. The speed ot pay is fast too!
Sam
Restaurant Manager
It’s suitable for SME business. The speed of pay is so fast.
Kristina
Owner of retail store
The terminal can accept major payment methods. is simple and easy to use. The speed of pay is fast.
Phoebus and Nicole
Owner of coffee shop
BBMSL online payment solution can seamlessly integrated with our existing e-shop. It is simple and easy to use, and helps us boost sales.
Mr Lee
e-shop owner
BBMSL helps us to organise the event efficiently. They process the application so quickly. The card machine can accept major payment methods available in the market, especially convenient for visitors as e-payment can accept overseas cards.
Adam
Organiser of the event
The “Payment Link” function helps me run the business, and create a Chat and Pay shopping experience to customers. I can customise the payment detail and share the link to customer via WhatsApp, email and social media. It’s so convenient.
Mr Cheung
e-shop owner
